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How to Solve No Internet Connection Message on Google Android Market/Play

How to Solve No Internet Connection Message on Google Android Market/Play

By: Ionut Popa  In: Smartphones and Cell Phones  Updated: Apr 23, 2012

One of the most annoying things happened to me yesterday on my Samsung Galaxy S smartphone: I’ve got a “no connection” error in the Google Marketplace and a few other Android apps I tried to run and check the Internet connectivity. It was really annoying, as some apps, including the browsed did work. Changing wireless routers didn’t work either, for some reason. So it was clear to me the problem lied with some settings related to Android.

Searching all over the web for my problem didn’t seem to find a reasonable explanation. That’s when I’ve noticed the time and date on my smartphone were not correctly set. Probably it was a problem with the battery when the phone was off or something similar. As I’m the type of guy that can’t sleep until every problem is solved I’ve decided to take a break and correct the date/time issue.

Do do so I had to go to Settings -> Date and time and tap the Automatic checkbox to uncheck the option. I’ve correctly set the time and date manually (as you can see in the picture below).

Date and Time in the Android Settings menu

Date and Time in the Android Settings menu

After that I’ve reset the smartphone, waited until it turned on again, went to Date and Time in the Settings menu and checked the Automatic checkbox again (it’s best to let the system update the time over the Internet) and checked if the correct time was displayed by my Samsung Galaxy S Android smartphone. Now that this problem was solved I went back searching for a solution to my problem.

Surprise: now everything worked perfectly and the No Internet Connection Error message in the Google Android Market (now codenamed Play) was nowhere to be seen. Apparently setting up the correct date and time on your Android device is mandatory for some apps that somehow sync their internal clock (the one of the device they’re installed on) with the date and time of the remote server. It’s curios that these apps can detect the incorrect time but fail to notify you of the problem (dumb programming, if you ask me). Anyway, I hope my little guide will help you when some apps experience lack of Internet connectivity. In my case the problem manifested with Google’s own apps: Market/Play, Gmail and Calendar, but it also happened in the Accuweather app, so it’s not a Google app problem.

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Ionut is Chief Editor. He has a degree in Computer Science BA and worked in IT since 2002. Ionut is now managing several tech sites, including GadgetRoad. Find me on Twitter

  1. Thanks for providing a solution for this problem! The funny thing is that I had 2 co-workers complaining about this for the last 2 weeks! I just showed them this and it helped them a lot. Here in Hawaii we lose a lot of Internet connectivity when doing ocean sports or going on hikes so that time/date problem affects a lot of our Samsung S3 users. Currently I use the iPhone, but I am planning to switch to the S3, so this is good to know to be prepared when I do the switch. Thanks!

  2. Now people will have the solution, thanks to your post. I had this problem with my previous android phone as well. I wasn’t able to solve it back then but thankfully I need to change my phone, so I just let the new owner figure out what to do with it.

  3. During the last a few years, high speed setups possess continuously been in the increase all around the entire world. Some people’s every day life is consequently overflowing from the World wide web and also the Web (or perhaps the World wide web abbreviated), that will receiving on the internet or just being on the internet is part of each of our day-to-day program. With all the current eyesight chocolate online, just like Thumb cartoon and also online video buffering as well as while the leisure will go on the web too together with Online game (Substantial Multi-player On-line Part Getting referrals), dial-up entry simply does not work ever again. Just like any devices in real life, individuals don’t wish to delay.^

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